Q. How long will it take to receive the masks?
A. I am doing my best to lower lead times and in many cases I am able to ship small orders within a week now. However, please expect 2 – 3 week lead time from the date you ordered. If it hasn’t been 3 weeks since you ordered, please do not email me asking where your order is. You will receive an email with tracking information when your order ships.
Q. Can I order if I am not a healthcare worker?
A. Yes, you can and should order. Or at least find a way to get masks. Masks are important for everybody, especially now as the country opens and people start interacting again.
Q. Can I cancel my order?
A. No, all sales are final due so if you aren’t sure if you want the masks, please do not order.
Q. What about shipping?
A. All prices on the site include shipping to me and to you. You will receive a tracking number when I ship your masks.
Q. Can I pay more to receive my order quicker?
A. No, I am already using the fastest air shipping from China. The bottleneck right now seems to be Chinese customs and their changing rules.
Q. What is the quality?
A. I’m doing my best to vet the sources by checking for FDA registration and proof of independent testing. The people in China sourcing for me I have known for years and I trust. I can show you the documentation the factory provides but other than that I cannot guarantee anything.
Q. How many masks can I get?
A. As many as you need. There is now bulk pricing available directly on the price. If you need more than 100k masks, please contact me for a quote.
Q. Can I get other equipment?
A. Yes but I’m trying to just focus on masks right now. If you desperately need something please reach out and I’ll see what I can find.
Q. If you can get masks, why not ship them directly to hospitals and healthcare workers
A. I specifically started this for people like my sister who is working in the ER of one of the largest hospitals in the metro Detroit area and is being told to re-use masks. Many other doctor friends and now their friends want/need masks too. This group buy IS for doctors, nurses, and many others who need masks now. But there are a lot of other essential workers and high risk individuals that need masks too. Everybody should have masks!
Q. Who are you?
A. This site was originally setup in March for friends and family healthcare workers that already know me but I’m realizing this has already spread across the country. For those that don’t know me, my name is Adam Leeb, I’m the CEO and Cofounder of a small product development company, Astrohaus, that has been manufacturing goods in China since 2015. I’ve spent a lot of time in China, most of it inside factories. Since this thing started I’ve had many colleagues there reach out to me offering help. After hearing what is happening at the hospitals I decided to see if I can help import masks. I’m not an expert in medical equipment but I’m an MIT graduate, a mechanical engineer, and I’ve been doing international commerce for many years. I also have good contacts on the ground.